FREQUENTLY ASKED QUESTIONS
Our engagements
At Dentifresh, Passion for a Healthy Smile Drives Us
We are more than providers of oral health products; we are passionate people dedicated to the cause of a healthy, bright smile. Our mission is to unearth and make accessible to you the most virtuous innovations on the market, those that truly meet the needs of those who, like us, cherish their smile as much as the planet.
We are relentlessly committed to providing you with excellence. Our team applies a rigorous selection and quality control protocol, based on seven unforgiving criteria, to ensure that only products surpassing our expectations in terms of naturalness, effectiveness and ethics end up in your hands. At Dentifresh, each toothpaste, each toothbrush, each accessory is the result of in-depth research aimed at excellence.
What is the Guarantee?
At dentifresh, we care about your satisfaction and your radiant smile. We understand that every smile is unique and deserves special attention. This is why, although our toothpastes and oral accessories are designed to meet your highest expectations, we listen to your feedback.
If, in the first days of use, you feel that we have not achieved perfect harmony between your expectations and our promise, we invite you to contact us. Our team is dedicated to understanding your concerns and finding the best path to ensure your satisfaction.
At Freyacare, your smile is our mission. Let's make it shine brightly, together.
What are the delivery times?
Your Smile is Precious to Us: Speed and Serenity in your Mailbox
The moment you decide to entrust your smile to Dentifresh, we do everything we can to ensure that our meeting is as quick as it is memorable. In Switzerland, our express delivery service takes over to send your choices to you. Count on lightning delivery in 24 to 48 hours, directly to your door, thanks to the reliability of the Swiss Post.
And because every smile counts, we have decided to offer delivery for all orders exceeding the amount of 25.- CHF. This is our way of thanking you for contributing to an oral and dental revolution that is natural, ethical and smiling.
Dentifresh: Where the care of your smile begins with a service that respects you.
Why Dentifresh?
- Innovation at Every Smile: Unique products that combine nature and technology for your well-being.
- At your service: Dedicated customer service, ready to support you, 7 days a week.
- Shared Trust: Join the thousands of Swiss who already display a Freyacare smile.
- Satisfaction Guarantee: Convinced of our quality, we promise satisfaction or refund.
- Rewarded Loyalty: More than 80% of our customers return, proof of their trust and satisfaction.
Choosing Freyacare means choosing a healthy smile and a respected planet.
Is the payment secured ?
We use an SSL certificate encryption system to 100% secure payments according to Swiss and worldwide standards.
Want to contact us?
Your smile matters to us as much as your words. For any questions, advice or confidences, our mailbox is wide open. Write to us at info@denti-fresh.ch and we will answer you with a smile!
Dentifresh: Listening to you, for a shared smile.
Pourquoi choisir Dentifresh?
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100% SECURE PAYMENT
Because we take the security of our customers very seriously, all our transactions are 100% secure according to European standards.
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QUICK DELIVERY
Safe and fast, your order is tracked and transported by Swiss Post. For deliveries abroad we deliver with DHL.
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100% SATISFIED OR REFUNDED
If for any reason you are not satisfied with your order, we will refund you within 30 days.
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FRENCH SUPPORT 7 days a week
Need help ? We remain available 7 days a week and respond to you within 24 hours.
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100% ÉTHIQUE
Certifications :
Bio - Vegan - Casher - HalalEngagement :
Parce que votre bien-être et celui de la planète sont au cœur de nos préoccupations, nous vous offrons des produits d'une pureté inégalée, certifiés Bio, Vegan, Casher et Halal. Chez Dentifresh, nous croyons en une hygiène bucco-dentaire respectueuse de votre santé et de l'environnement. -
ECO-RESPONSABLE
Chez Dentifresh, nous nous engageons à protéger la planète. Nos tubes sont fabriqués à partir de sucre de canne, une ressource renouvelable, pour une hygiène bucco-dentaire respectueuse de l'environnement.